One Flush Or Two?
It's been well over a hundred years since the introduction of the flushing toilet, an innovation that, for obvious reasons, greatly improved upon the previous practice of "throwing your shit out of the window". (Although, living as I do on the twentieth floor of an apartment building, I can't help occasionally being tempted.) Since the popularization of the toilet it's been left to the natural processes of competition and market forces to refine and improve on the original. In theory this means that buyers shop around for lower prices, and suppliers are forced to improve their products and lower their costs in order to stay ahead of their competitors, earn higher prices and sustain profitability.
If you buy into that evolutionary theory of product design (survival of the fittest) you would expect that only the very best toilet designs would by now be in production, the others having been consigned to the scrap heap of history, porcelain dinosaurs, never to be flushed again. So why is the toilet in my apartment so completely shit?
It's not as though the fundamental concept is challenging - pull the turds and paper out the bottom, try and rinse any detritus off the bowl and refill with pristine water, with no remnants floating in it. That being the case, why is my toilet designed to fill to the brim and swirl everything around for five seconds before emptying, leaving assorted wreckage all the way up the bowl while failing even to "swallow" the contents fully, resulting in the need for multiple flushes and frequent application of the toilet brush?
I must have taken a dump in more than a thousand different toilets over the years, maybe even five thousand, scattered over the highways and byways of Great Britain, hotels on four continents, airplanes at thirty thousand feet, and other places even I won't mention. I remember being forced (by a previous night's curry) to take an unscheduled stop in a run down town center public toilet. There was no lock on the door, no seat, and a convenient hole, just in case someone was inclined to push their penis through from the adjacent stall. But here's the point - the thing flushed just once and the whole lot disappeared. (And I was glad of it too - I wasn't planning to hang around, in case that penis appeared.) Why is technology that is considered standard for a public bum-fondling rendezvous not considered routine in the equipment installed in expensive houses and apartments?
I tried out one of the toilets in my new house and it's the same. It doesn't take the turds for a magic ride around the rim of the bowl like the one here, but it seems highly disinclined to "swallow". And this is an upmarket toilet. What happened along the way that meant basic technology was lost?
Here's what happened. Remember that "improve performance, lower cost" route to better margins? Well there's another option, namely "fuck performance, lower cost". That doesn't work if you're selling something to the person that will use it AND they have the opportunity to try it out first. It also doesn't work if consumer reports puts out comparisons of product performance. But most people never buy a toilet - it's in the house when you show up, specified by the builder, who doesn't give one solitary fuck whether it flushes well or not, whether your legs fall asleep when you're enthroned, or whether the seat works loose after six months. It's just cost to them.
Even if you want to make a change, what are you going to do? Are you going to ask the assistant in Home Depot if you can take a shit on their display model and see how it flushes? Are you going to have a curry the night before and bring along a newspaper, "to give it a proper test"? I doubt whether most people would even sit on one, trousers on, to test for seat height and comfort. Buying a toilet without sitting on it is like buying a car without getting in it; buying one without flushing is like buying a car without driving it, which is why performance is rewarded in car design - people try before they buy, and the products are rated. You can buy Car and Driver magazine to see comparisons of different products; you can read reviews by experts, and you can compare all the statistics. Where's "Toilet and Flush" magazine when you need it? I don't think you could even ask the Home Depot assistant with a straight face "How does it flush? Will it get everything in one go?"
In the real world no-one replaces toilets unless they want them to match the new design of their bathroom; how they flush isn't even a consideration. Builders only care about what they cost and consumers, when they care at all, only care about how they look. So toilet makers receive no reward for performance at all. Which means that I can't get my shit to flush at the first attempt, and Thomas Crapper must somewhere be swirling in his grave.
Copyright © 2010 Edward Bison
If you buy into that evolutionary theory of product design (survival of the fittest) you would expect that only the very best toilet designs would by now be in production, the others having been consigned to the scrap heap of history, porcelain dinosaurs, never to be flushed again. So why is the toilet in my apartment so completely shit?
It's not as though the fundamental concept is challenging - pull the turds and paper out the bottom, try and rinse any detritus off the bowl and refill with pristine water, with no remnants floating in it. That being the case, why is my toilet designed to fill to the brim and swirl everything around for five seconds before emptying, leaving assorted wreckage all the way up the bowl while failing even to "swallow" the contents fully, resulting in the need for multiple flushes and frequent application of the toilet brush?
I must have taken a dump in more than a thousand different toilets over the years, maybe even five thousand, scattered over the highways and byways of Great Britain, hotels on four continents, airplanes at thirty thousand feet, and other places even I won't mention. I remember being forced (by a previous night's curry) to take an unscheduled stop in a run down town center public toilet. There was no lock on the door, no seat, and a convenient hole, just in case someone was inclined to push their penis through from the adjacent stall. But here's the point - the thing flushed just once and the whole lot disappeared. (And I was glad of it too - I wasn't planning to hang around, in case that penis appeared.) Why is technology that is considered standard for a public bum-fondling rendezvous not considered routine in the equipment installed in expensive houses and apartments?
I tried out one of the toilets in my new house and it's the same. It doesn't take the turds for a magic ride around the rim of the bowl like the one here, but it seems highly disinclined to "swallow". And this is an upmarket toilet. What happened along the way that meant basic technology was lost?
Here's what happened. Remember that "improve performance, lower cost" route to better margins? Well there's another option, namely "fuck performance, lower cost". That doesn't work if you're selling something to the person that will use it AND they have the opportunity to try it out first. It also doesn't work if consumer reports puts out comparisons of product performance. But most people never buy a toilet - it's in the house when you show up, specified by the builder, who doesn't give one solitary fuck whether it flushes well or not, whether your legs fall asleep when you're enthroned, or whether the seat works loose after six months. It's just cost to them.
Even if you want to make a change, what are you going to do? Are you going to ask the assistant in Home Depot if you can take a shit on their display model and see how it flushes? Are you going to have a curry the night before and bring along a newspaper, "to give it a proper test"? I doubt whether most people would even sit on one, trousers on, to test for seat height and comfort. Buying a toilet without sitting on it is like buying a car without getting in it; buying one without flushing is like buying a car without driving it, which is why performance is rewarded in car design - people try before they buy, and the products are rated. You can buy Car and Driver magazine to see comparisons of different products; you can read reviews by experts, and you can compare all the statistics. Where's "Toilet and Flush" magazine when you need it? I don't think you could even ask the Home Depot assistant with a straight face "How does it flush? Will it get everything in one go?"
In the real world no-one replaces toilets unless they want them to match the new design of their bathroom; how they flush isn't even a consideration. Builders only care about what they cost and consumers, when they care at all, only care about how they look. So toilet makers receive no reward for performance at all. Which means that I can't get my shit to flush at the first attempt, and Thomas Crapper must somewhere be swirling in his grave.
Copyright © 2010 Edward Bison



